Booking & Payment
Pick the tour, transfer or hotel you want and send us the details through the booking form on the page or by WhatsApp. Our team checks availability, confirms the price in writing and sends you a written confirmation before you pay anything.
You can pay securely online by credit card at the time of booking, or in cash on arrival. For airport transfers, cash is accepted directly by the driver.
Euro, US Dollar, British Pound and Turkish Lira.
No. Transfer pricing is fixed and all-inclusive, with no extra charge for traffic, tunnel fees or flight delays. For tours and hotels, the full price and everything it includes is written into your confirmation before you pay.
Travelacs, from start to finish. We handle the booking, any changes, special requests and every question with the hotel or supplier on your behalf, in Turkish. You keep one point of contact and one number to call, in Arabic or English.
Transfers, Tours & Cancellations
Airport transfers can be cancelled or changed free of charge up to 24 hours before pick-up. For tours and hotel bookings the terms depend on the programme, the hotel and the date, and they are always written into your confirmation so you see them before you pay.
Yes. Transfers can be modified free of charge up to 24 hours before pick-up. For tours and hotels, message us with what you need changed and we will confirm what is possible in writing. Bookings can usually also be transferred to another traveller.
Nothing changes for you. Your driver tracks your flight in real time and adjusts to your actual arrival, and you never pay extra for waiting. He waits in the arrivals hall as you exit baggage claim, holding a sign with your name on it.
Age-appropriate baby seats and boosters are provided free of charge, just request them when you book. Our fleet is a premium Mercedes Vito minivan for up to 7 passengers with 7 bags, and a Mercedes luxury minibus for up to 13 passengers with 13 bags.
Our tour programmes run with a private vehicle and an experienced driver, so your family travels on its own schedule rather than on a shared coach. Tell us the group size, the dates and the places you want to see and we will build a programme and quote you directly.